FileFix Ultimate
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Refund policy

How withdrawal and refunds work for the one-year business license. Within 7 days of payment, we refund the full amount for any reason.

Within 7 days: full refund

If you ask within 7 days of the payment date, we refund the full amount without asking why. The license key of that order becomes invalid, and the app shows that the key is no longer valid.

After 7 days: no refund

After 7 days there are no refunds, because the license is a digital product delivered in full when the key is issued right after payment is confirmed. In line with Article 17(2) of the Korean Act on the Consumer Protection in Electronic Commerce, we present this before payment and ask for your consent.

Refunds at any time

If the same order was charged twice by mistake, if a payment error charged the wrong amount, or if you paid but the Company could not deliver the license key, we refund the full amount regardless of how much time has passed.

How to ask

Email projectteamforyou@gmail.com with your order number, the email used at checkout and, optionally, the reason. Once confirmed, we cancel the payment to the original method (card or PayPal). Depending on the card issuer or PayPal, it may take a few days to appear.

Renewal and receipts

Licenses are never renewed or charged again automatically. We do not issue tax invoices; the card sales slip or PayPal receipt serves as proof of payment.

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